Frequently Asked Questions
Everything you need to know about Nilkamal Edge furniture and services.
What is the standard delivery timeline for Nilkamal Edge furniture?
Most orders are processed within 48 hours. Depending on your location, delivery typically takes 5 to 10 business days. Large furniture items may require specialized handling, which can extend the timeline slightly.
Does Nilkamal Edge provide professional assembly services?
Yes, we offer free professional assembly for most of our large furniture items. Once your product is delivered, our service technician will visit your location within 48-72 hours to complete the setup.
What is your return policy if I am not satisfied with the product?
We offer a 7-day return policy for products that are received in a damaged or defective condition. Please ensure the item is unused and kept in its original packaging to facilitate a smooth return process.
Are Nilkamal Edge products covered under warranty?
Every Nilkamal Edge product comes with a standard manufacturer warranty ranging from 1 to 5 years, depending on the category. This covers manufacturing defects and structural issues under normal usage conditions.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer No-Cost EMI options on selected bank cards for high-value furniture purchases.
How can I track the status of my furniture order?
Once your order is shipped, you will receive a tracking ID via email and SMS. You can use this ID on our 'Track Order' page to see real-time updates on your shipment's journey.